what DO You most like about our service?

Every 2 years we ask our clients this question as part of our customer satisfaction survey. Here is some of the feedback we received this year (2023):

• Personal service from a dedicated staff member. (Large primary school)

• Our consultant who is great with communication, response times, and knowledge. (Small primary school)

• Personal service, accessibility, reliability of staff. (Large primary school)

• That there is a ex-principal at the top. He gets it. The people working with us are professional and great at what they do. (Mid-size primary school)

• Our consultant is amazing. She is knowledgeable, efficient and accurate. (Large college)

• The ability to contact one of your friendly staff anytime I needed something. The level of support for a beginning principal has been phenomenal! (Small primary school)

• Knowledgable consultant, answers questions via email quickly, visits when necessary and work is done remotely. (Large primary school)

• Having a dedicated consultant that knows and understands how our school operates, and the continuity of service. (Small primary school)

• Our consultant is amazing and so approachable. Nothing is ever a problem and she is very happy to help with anything. (Mid-size primary school)

• Regular and prompt communication. Ready to help and support. Friendly staff. Good knowledge and understanding of financial and accounting requirements in ECE. (Early learning centre)

• I like our consultant! Love her! She is highly efficient and really good at her job. She provides advice to the school which help us make sound financial decisions. (Large primary/intermediate)

• The prompt responses from our consultant, her ability to assist asap. Her friendliness and assurance that everything will be fine! She is truly one of a kind :) (Mid-size primary)

• Prompt responses. Professional, pleasant and easy to deal with staff. Value for money. Accountants who are knowledgeable and helpful. (Large college)

• Excellent customer service and communication. (Large primary/intermediate)

• Our consultant is amazing. She is always so quick to offer advice, answer my endless questions and is highly knowledgable. I have learned so much from her and also feel very secure knowing she has my back! :) (Small primary)

• I love the fact that if I have a problem my accountant is always happy to help me. No question is a silly question, type of attitude. Love her! (Very small primary)

• The friendly, always happy to help experience. The knowledge and willingness to teach even when asked several times. (Mid-size primary)