Edtech has a set of core values which govern all aspects of the company’s business operation and the relationships we build with our customers and staff.
Our values help us to consistently deliver what our customers want. These values are:
We work in true partnership with our customers, respecting and caring for them, their systems, solutions and experience, as we would our own.
We take real ownership of the responsibility vested in us and the commitments we have made. We own problems, are always responsive and feel a sense of urgency on any matters related to our customers.
Our customers place great trust in our ability to provide guidance. We honour that trust by building and maintaining the knowledge, skills and understanding required to support the systems we install and to ensure that our solutions continue to closely match their specific needs. We are a learning organisation with every staff member accepting personal responsibility for ongoing professional development.
We aim to inspire our staff to be the best they can be - by applying best practice to deliver great outcomes, by encouraging innovation to develop new solutions and approaches and by creating an environment where staff can grow and develop and where individual contributions are recognised and valued. We aim to inspire our customers to tell others how good it is to work with us.
We do not let our customers down. If we have scoped it and promised it then we guarantee to deliver. Every staff member strives to honour the commitments that Edtech makes and we persevere until we achieve the desired outcome.